FAQ
These are frequently asked questions from our clients, we trust you'll appreciate the information. If you don't see your question, feel free to contact us here.
What happens during an initial consultation?
During your initial consultation, you will have the opportunity to discuss your concerns and goals in a safe and supportive environment. This session is designed to help you feel comfortable and to establish a connection with your therapist. Together, you will explore your current situation, and the therapist will gather information to better understand your needs. This is also a great time for you to ask any questions you may have about the therapeutic process. Click here for further information.
How quickly can I expect to see results?
Changes and improvements in your life may take a few sessions to notice. Each person is unique with different goals. Consider booking a set of six sessions with a review at the fourth session before seeking more help.
How can I ensure I am receiving quality service?
As qualified counsellors/therapists, we adhere to BACP's Ethical Framework and receive regular supervision from a certified counsellor and supervisor who is an accredited BACP member. If necessary, we can share a copy of the Ethical Framework.
Supervision is essential for providing a professional and trustworthy service. It entails counsellors/therapists discussing their work with clients and seeking advice when necessary, all while upholding client confidentiality.
The partnership between the counsellor and client is kept confidential. If you, a vulnerable person, or a child under 16 faces serious harm, the counsellor will discuss options and next steps with you.
How much do you charge?
Our pricing is positioned just below the average cost of counselling sessions for adults and couples in Ipswich. We're committed to being competitively priced to make private counselling services accessible to more people. Book a session with any of our student counsellors and get a £10 discount with each session booked.
When are you available?
The counselling room is currently available:
Monday, Wednesday & Friday: 9AM to 5PM
Tuesday & Thursday: 1:45PM to 10PM
Saturday: 9AM to 5PM
Sunday: Closed
For further information, please click here.
Where are you located?
We are located at Westerfield Business Centre, Main Road, Westerfield, IP6 9AB, just two miles north of Ipswich town centre. The business centre is located conveniently close to Westerfield Railway Station and offers free car parking.
For more information about our room location and how to find us, please click here.
